Music Magpie Reviews
(Rated by 1873 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Klarna
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.0
Base on 4 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.5
- Shipping & Delivery4.0
- Customer Service4.0
Recent Customer Reviews (4)
Lisa Hartmann
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Samantha Francis
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Pétur Richardsson
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Brigitte Duerr
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Payment Methods
Accepted Payment Options:
Prices for items on Musicmagpie.co.uk vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Klarna
Payment Process
- Payments can be made online during the checkout process.
- For Music Magpie credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Music Magpie Pros & Cons
Pros
1
Easy to Use App: The app is described as very easy to use and efficient, with some customers receiving payment the next day.
2
Good Prices for DVDs: Music Magpie is noted for offering great prices on used DVDs, which are often in good condition.
3
Easy to use: The platform is designed to be quick and easy for users to declutter and get cash for their stuff.
4
Wide range of items accepted: Users can sell a variety of items including mobile phones, games consoles, tablets, smartwatches, CDs, DVDs, Games, Books, Blu-Rays, and even LEGO.
5
Free instant price: Users can get a free instant price for their tech or other items.
6
Free shipping: Users can pack their items into any box and send them for free.
7
Fast same day payment: Payments are made on the same day the items are received.
8
Sustainability: By recycling old items, users help prevent these items from entering landfill.
9
Award-winning service: The platform has won awards for its recycling service.
10
High customer satisfaction: The platform has received over 280,000 reviews on Trustpilot.
CONS
1
Poor Customer Service: Many customers have reported poor customer service, including unhelpful and generic responses, long delays in communication, and a lack of urgency in resolving issues.
2
Unreliable Refunds: There have been numerous complaints about delayed refunds and issues with payment processing.
3
Misvaluation of Items: Customers have reported that Music Magpie often misvaluates items, offering significantly lower prices than expected, and sometimes claiming items are damaged when they are not.
4
Lost or Damaged Items: There have been instances where items were lost or delivered to the wrong address, leading to further complications.
5
Fraudulent Practices: Some customers have accused Music Magpie of fraudulent practices, such as claiming items were stolen or damaged to avoid paying the full amount.
6
No Human Interaction: Many customers have expressed frustration with the lack of human interaction, often being directed to chatbots or automated systems that do not provide adequate assistance.
Music Magpie Features and Benefits
Features
Easy to Use App
Very easy to use and efficient, with some customers receiving payment the next day
Good Prices for DVDs
Offers great prices on used DVDs, often in good condition
Easy to use
Quick and easy for users to declutter and get cash for their stuff
Wide range of items accepted
Sell mobile phones, games consoles, tablets, smartwatches, CDs, DVDs, Games, Books, Blu-Rays, and LEGO
Free instant price
Get a free instant price for tech or other items
Free shipping
Pack items into any box and send for free
Fast same day payment
Payments made on the same day items are received
Sustainability
Recycling old items helps prevent them from entering landfill
Award-winning service
Won awards for its recycling service
High customer satisfaction
Received over 280,000 reviews on Trustpilot
14-day money-back guarantee
For Tech items if the customer changes their mind
FREE 12-month warranty
For any faults on Tech products
Free returns label
Provided for returning Tech items
Free returns for faulty or incorrect items
Return for free with Royal Mail return QR code
FREE standard delivery
For Media orders, received within 3-7 working days
Free send options
Royal Mail or Evri using QR code from Welcome Pack
Free collection
Offered for eligible orders at checkout
Tech Price Promise
Guarantees full quoted amount for tech or sends item back free
Free instant valuation
For CDs, DVDs, games, and books by entering barcode or using app